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FAQs

Terms and Conditions of Registration for Exchange Students

The accommodation options at the studierendenWERK and the Studentendorf Schlachtensee are only provided for short-term program students or participants of mobility programs of Freie Universität Berlin.

The accommodation options we offer at Neon Wood and The Student Hotel can be booked by the students mentioned above and also by international exchange and program students of Freie Universität Berlin and enrolled international PhD student.

All other students from different programs (PhD, Bachelor, Master) can register directly at the studierendenWERK, Studentendorf or other letting agencies. Please check the landlord's websites for more information.


Our accommodation service is primarily for exchange and program students who are studying at Freie Universität Berlin for one semester. International program students who stay in Berlin for a shorter period of time can only be accommodated if we have capacities available.

For those who cannot be accommodated through our services, we provide information about housing offers on the free market here.

We provide accommodation for exchange and program students of Freie Universität Berlin only.

For your independent housing search we can provide this list of further housing providers in Berlin.

We provide accommodation for exchange and program students of Freie Universität Berlin only.

Registration Process for Exchange Students

Once you have been notified of your acceptance to a program of Freie Universität Berlin, you will generally also be informed about our accommodation service. If you start in the winter semester, registration will open in mid-June. If you start in the summer semester, registration will open in mid-December of the preceding year.The registration period will be publicized on the website in due time.

We advise all students to register as soon as possible.


studierendenWERK and Studentendorf

Please register using the online form on our website. You will find further details regarding the registration process on our website.

 

Neon Wood

To reserve accommodation in Neon Wood, please email us during the registration period at accommodation@fu-berlin.de.

Please attach the following documents:

  • a copy of your valid identity card / passport
  • your acceptance letter to Freie Universität Berlin

Once we have verified your eligibility, you will receive an email from us with all the information you need to register.

The Student Hotel

To reserve accommodation at The Student Hotel, please email us during the registration period at accommodation@fu-berlin.de.

Please attach the following documents:

  • a copy of your valid identity card / passport 
  • your acceptance letter to Freie Universität Berlin.

Once we have verified your eligibility, you will receive a code to register on The Student Hotel's website.

We advise to register for accommodation as soon as the registration opens. As soon as an option is fully booked, it can no longer be selected. The registration period will be issued on the website before the registration starts.

Registration procedure for accommodation in studierendenWERK and Studentendorf

Step 1

Please complete the registration form on our website and choose your preferred accommodation option. If your request is successfully submitted, you will receive an automatically generated email confirming your registration within an hour. Please contact us (accommodation@fu-berlin.de), if you do not receive a confirmation of registration.

 

Step 2

Within a week you will receive an official email confirmation including instructions to transfer the reservation fee. The full amount must be paid to our bank account within one week (date of receipt) to make the registration legally binding.

 

Step 3

We will inform you once the payment has been received. Your registration will then be forwarded to the administration of the accommodation option of your choice. If your preferred accommodation option is already full, the ERG Universitätsservice GmbH will contact you immediately. The ERG Universitätsservice GmbH is not liable for the availability of selected accommodations.

 

Step 4

You will receive a placement email with all accommodation and arrival details about two weeks before your estimated move-in date.

Detailed information concerning the registration process can be found on our website.

 

Registration procedure for accommodation in Neon Wood

Please contact us (accommodation@fu-berlin.de) if you have not received the registration instructions from us within one week.

Any further communication regarding rental will take place between you and Neon Wood.


Registration procedure for accommodation in The Student Hotel

Please contact us (accommodation@fu-berlin.de) if you have not received the registration code from us within one week.

Any further communication regarding rental will take place between you and The Student Hotel.

At studierendenWERK and Studentendorf

Once you have submitted your registration, a brief confirmation email will be sent to the email address you provided on the registration form.

If you do not receive a confirmation email, your registration submission has failed. Please try again and take care to enter your email address correctly.


At Neon Wood and The Student Hotel

Once you have submitted your registration per email, a confirmation email will be sent to you within a week. If you do not receive a confirmation email, please contact us (telephone: +49 30 838 73 470 / email: accommodation@fu-berlin.de).


studierendenwerk and Studentendorf

For the accommodation option “studierendenWERK Berlin“ and “Studentendorf” a service fee is included in the reservation fee. Detailed Information concerning the use of the reservation fee can be found in our General Terms and Conditions.

 

Neon Wood und The Student Hotel

For information about the rental conditions, the reservation fee and service fee, please have a look at the website from Neon Wood and The Student Hotel or contact them directly.


 

Your reservation becomes legally binding only after the reservation fee has been received. For this reason the reservation fee must be paid in advance.


The reservation fee depends on the housing option you have chosen. Detailed information can be found in our General Terms and Conditions and on our website.


The reservation fee should be transferred within one week after you received the demand for payment. Please bear in mind that transfers within the EU can take up to five bank workdays until the amount is credited to the recipient’s account.

We only accept bank transfers. Payments in cash, by cheque or by credit card are not possible.

Please be assured that our bank account details are indeed correct. We have used this information for years now, and we do receive the payments on our account. Please try again with your bank or consider using another bank to transfer the necessary amount.

We will send you a confirmation as soon as we have received the reservation fee. Please bear in mind that transfers within the EU can take up to five bank workdays until the transferred amount is credited to the recipient’s account. It is not necessary to send us a proof of payment.

No. Your reservation becomes legally binding only after the reservation fee has been received. For this reason the complete reservation fee must be paid in advance. Payment by installments is not possible.

We will not process your housing request without the reservation fee. The receipt of the reservation fee completes the registration process. We can only reserve accommodation for you after we receive the reservation fee, which makes your reservation legally binding.

Detailed information concerning the registration process can be found on our website.

We communicate the registration deadline in advance on our website.

The reservation process regulations, including registration deadlines, are defined by our cooperation partners (i.e. the various accommodation providers), and therefore we have no influence over these policies.

Please note: the rooms and apartments at the different accommodation options are allocated according to the “first come, first served” principle. This means, that all accommodation options can already be fully booked before the official deadline has passed.

Yes. Some accommodation options are very popular and fully booked very quickly, which is why we advise you to register as soon as possible. Because capacities are limited, we may have to close registration before the deadline. We advise you to check our website for updates regularly.

No. If the demand of program students for accommodation is greater than the supply of rooms, students whose applications are complete and who have paid the reservation fee will be given priority.

In general, all applications are processed in the order in which payment is received, which is why we have to reject applications which are submitted after the maximum capacity has been reached.

Because housing capacities are limited, we cannot guarantee that all housing requests will be fulfilled. If all allocations are already fully booked, we provide you with information on alternative housing options here.

If the option you have chosen is fully booked already we will send you an email informing you about this. You will be put on a waiting list. We will contact you right away in case a room is available again at your requested option. Please bear in mind, that cancelations are quite rare and the chances to get a room when placed on the waiting list are low. We therefore recommend that you look independently for alternative accommodation options if you are placed on the waiting list.


If you have further questions which were not answered here, please feel free to contact us at accommodation@fu-berlin.de.

Accommodation for Exchange Students

We closely work together with two different housing providers (landlords) who offer several types of accommodation:

  • studierendenWERK Berlin is responsible for all public dormitories in Berlin. (It is also responsible for running the university cafeterias and aiding and advising students in social, health, economic and cultural needs and issues.)
  • Studentendorf Schlachtensee was built on the initiative of Freie Universität Berlin students in southwest Berlin in the 1950s.

Moreover, we offer apartments and rooms from the housing providers Neon Wood and The Student Hotel.

Detailed information on each accommodation option can be found on our website.

Dormitories in Germany are generally not administrated by the universities. Therefore, Freie Universität Berlin does not have any on-campus housing. All accommodation options we work with are – for Berlin standards – as close as possible to the university campus, with a maximum travel distance of around 60 minutes by public transportation. This is also the case for dormitories administrated by other institutions.


You will find general information about the various accommodation options on our website.

The German word “Wohngemeinschaft” (WG) refers to a living arrangement in which several tenants share an apartment. Every tenant has their own room. Common areas such as the bathroom, kitchen and living room (if existing) are shared. Sometimes there are WG options in the dormitories.
WGs are a great way to make friends, especially when you are in a foreign country. In a WG the tenants are responsible for the cleanliness of all the common areas themselves. Please note that we cannot always fulfil requests for same-sex WGs (women or men only).

This depends on the landlord of your accommodation. You can move into your room at the earliest on the day your rental contract starts. In general, moving in earlier is not possible because the room will usually still be occupied by the previous tenant. Therefore, if you arrive in Berlin earlier, you will have to stay in a hostel or hotel for the first days until your contract begins.
You will receive the complete details concerning the move-in procedure and times, as well as contact information of the on-site contact persons, in the placement email before your arrival.
You can stay in your room until your rental contract ends. Please contact your landlord for details about the move-out procedure.

No. All accommodation options are self-catering. Kitchens are equipped with cabinets, fridges and cooking facilities so that you can prepare your own meals.

The equipment of your room depends on the accommodation option you choose. Accommodations are simply but adequately furnished. A private bathroom is not included for all accommodation options! However, the accommodation price does include:


studierendenWERK Berlin

  • Base rent
  • Utility costs (gas, electricity, water)
  • Internet access
  • Use of common areas
  • Bed, mattress, desk, chair, wardrobe and cupboard
  • Kitchen equipped with a stove and a refrigerator.Crockery and cutlery is not provided in the kitchen. However, many students leave theirs at the dorm when they move out, so it might be reasonable and cheaper to first have a look at what is missing and buy individual missing parts afterwards.
  • On-site laundry facilities (extra costs for laundry load)
  • Residence supervisors or other on-site contact person

Studentendorf Schlachtensee    

  • Base rent
  • Utility costs (gas, electricity, water)
  • Internet access
  • Use of common areas
  • Bed, mattress, desk, chair, wardrobe and cupboard
  • Duvet, cushions, bedding, blinds
  • Kitchen equipped with appliances such as stove, refrigerator, pots/pans, plates, cups and other cooking utensils
  • On-site laundry facilities (extra costs for laundry load)
  • Residence supervisors or other on-site contact person

 

Neon Wood:

Please visit the website of Neon Wood for thorough information on their services.

 

The Student Hotel

Please visit the website of The Student Hotel for thorough information on their services.

In studierendenWERK, Studentendorf and The Student Hotel

No. Utility costs (gas, electricity, water) are included in the rent.

 

In Neon Wood

The all-inclusive rent pays for your utilities.Please note that utility cost are based on an assumption of your consumption and a reconciliation against actual consumption is made at the end of your lease period.


This depends on the landlord of your accommodation. Please check the rental contract, which you will sign upon arrival, for details. Usually, the rent has to be paid at the beginning of the month.

It is advisable to open a bank account in Berlin, as there are often fees for international transactions and it takes several days until the payment is processed.

Depending on your accommodation option, your landlord is either the studierendenWERK Berlin, the Studentendorf Schlachtensee eG., Neon Wood or The Student Hotel.

You can use the website of Berlin’s public transportation service (www.bvg.de) to find the connection you need.


All accommodation options are chosen so that you can reach the university within about 60 minutes (maximum) by public transportation.

Please keep in mind that Berlin is a large city where commutes of one hour are not unusual.

For historical reasons there is no conventional city center in the geographical center of Berlin as in other major cities. Rather, there are several smaller centers in the various districts as well as the bigger shopping areas around Bahnhof Zoo and Kurfürstendamm in the West and around Alexanderplatz and Hackescher Markt in the East. From your accommodation to both those larger centers you will need between 40-50 minutes by public transportation.

The center closest to the campus is in Steglitz around Schloßstraße. This shopping area can be reached by public transportation within 25-30 minutes (bus/U-Bahn/S-Bahn stop „Rathaus Steglitz“).

The apartments of Neon Wood and The Student Hotel are located closer to the city centers Alexanderplatz and Hackescher Markt, yet further away from the university. You can find more information on our website.

studierendenWERK and Studentendorf

Accommodations are simply but adequately furnished. Each room has one bed with mattress, cabinet, desk and chair. The kitchens in the accommodation option Studentendorf Schlachtensee are fully equipped, including all necessary cooking utensils. The kitchens in studierendenWERK are equipped with a stove and a refrigerator. However, crockery and cutlery is not provided in the kitchen. You also have access to washing machines and laundry dryers which can be used against a small fee. The Studentendorf provides bed linen, but studierendenWERK Berlin does not. Please bring the appropriate bed linen with you or buy some in Berlin (for example at Ikea) before you move in. The beds in the accommodations are single beds (90 cm x 200 cm).

The dormitories of studierendenwerk offer the possibility to purchase a so called Sleep Well Package at the dormitories administration offices for an additional fee. This contains duvet, pillow, sheet and duvet and pillow covers. For Studentendorf and studierendenWERK please do not forget to bring your own towels.

Neon Wood and The Student Hotel

Please contact Neon Wood and The Student Hotel or visit their website for detailed information about their services.

Internet is available in all accommodation options.

In addition, all students have the opportunity to use the computer rooms and the WLAN network on the campus of Freie Universität Berlin. In addition, there are many internet cafes in Berlin where you can also access the internet at low cost. There are also numerous cafés and pubs in Berlin that offer WLAN free of charge to their customers.

studierendenWERK and Studentendorf

Approximately two weeks before your rental contract starts, we will send you specific details, including the name, address, telephone, and email address of the on-site contact persons as well as a short description of the accommodation by email.


Neon Wood and The Student Hotel

Any communication regarding accommodation details will take place between you and Neon Wood or The Student Hotel.

studierendenWERK - Halbauer Weg
Halbauer Weg 19-21
12249 Berlin

studierendenWERK - Goerzallee
Goerzallee 119-135
12207 Berlin

Studentendorf Schlachtensee eG
Wasgenstraße 75
14129 Berlin

Neon Wood
Warschauer Str. 6
10243 Berlin

The Student Hotel
Alexanderstraße 40
10179 Berlin

Student residences in Berlin are not administrated by the universities themselves but by an independent organization - the studierendenWERK Berlin, which is responsible for 36 student dormitories in the various districts of Berlin. This means that we, the ERG Universitätsservice GmbH, are not in the position to personally allocate or guarantee international students a room.

Your application for studierendenWERK rooms will go through an in-house placement process at studierendenWERK which the ERG Universitätsservice GmbH is not involved in. Therefore, we cannot guarantee you a placement in the specific dorm of your choice. We only act as an intermediary between you and the studierendenWERK Berlin and have no influence on the placement process.

Exchange students of Freie Universität Berlin are placed only in the dormitory Goerzallee and the dormitory Halbauer Weg, as these dorms are not too far away from the campus. The commute from Goerzalle to the campus of Freie Universität Berlin averages 30 minutes by public transportation and from Halbauer Weg about 40 minutes. Usually, rooms are situated in shared apartments („Wohngemeinschaften“/ WG), which means that you have your own room, but share all common areas including kitchen and bathroom with other students of the apartment. Please note that there are no same-sex WGs at the studierendenWERK. The monthly rent depends on facilities, room size and type of dorm.

studierendenWERK and Studentendorf

If you wish to live with or near friends, please clearly specify this by including their names in the comment field on the online application form. The friend(s) you wish to share an accommodation with should do the same on their application. Our cooperation partners try their best to fulfill these kinds of requests when possible.

 

Neon Wood and The Student Hotel

Please contact Neon Wood / The Student Hotel directly for such requests.

A limited amount of single sex accommodation is available. Please state this request in the comment field on the online application form. Our cooperation partners try their best to fulfill these requests if possible.

Yes, upon request we will provide you with the contact details of the cooperation partner so that you can arrange a visit with them directly.

Usually you will have to share the bathroom with other students.

Only the options Neon Wood and The Student Hotel guarantees a private bathroom.

If there is a problem concerning the accommodation itself (e.g. broken equipment), please contact your on-site contact persons or the caretaker directly. Details about your on-site contact person, including their email address, telephone number and office hours, will be provided to you before your arrival.
If an issue is not solved, you can always contact us, and we will try to find a solution for all parties.

If there is a major problem with your room, you should contact your landlord in order to solve the problem. You will have to work out a solution with the housing administration, as you signed your rental contract with them. In particularly difficult situations, you can also contact us and we will try to find a solution for all parties.

Yes, once you have moved in you are responsible for keeping your bedroom clean and tidy. You are also responsible for washing your own dishes and doing your own laundry. Please make sure that the common areas are kept clean as well.


The apartment options Neon Wood and The Student Hotel are subject to separate regulations. For further information please contact the landlord directly.


studierendenWERK and Studentendorf

All accommodation options we offer here are meant for one person and are therefore furnished with only a single bed. Because the bathroom and the kitchen are shared, any (even partial) use of the rental property by third parties without the prior consent of the landlord is prohibited. This includes in particular the not only short-term accommodation of family members (spouse, partner, and children). If you are unsure about the stay of your guests, please contact your landlord to avoid problems.

 

Neon Wood and The Student Hotel

Please contact Neon Wood and The Student Hotel or visit their website for detailed information about their rental conditions.

No. All accommodation options we offer are single-occupancy rooms and it is not permitted to share these rooms with other people. Unfortunately, we do not have any options available suited for families.


Pets of any kind are not allowed.

studierendenWERK und Studentendorf

The administrative fee is used to cover the administrative work.

 

Neon Wood and The Student Hotel

Information about the service fee will be communicated to the tenant directly by the landlords Neon Wood and The Student Hotel.


studierendenWERK and Studentendorf

The security deposit will be kept by your landlord until you move out. It will be refunded to you directly by your landlord up to 6 months after you moved out, as long as it is not needed to balance other outstanding costs caused by you. You can find further information in our General Terms and Conditions.

 

Neon Wood und The Student Hotel

The deposit is administered by your respective landlord. Please visit the Neon Wood and/ or The Student Hotel websites for more information about the deposit or contact them directly.

We cannot provide information about the receipt of your rental payment, as it is received by your landlord and only their finance department is authorized to check the account. If your landlord did not receive the payment and outstanding debts have occurred, you will be notified.

If there is a problem concerning the accommodation itself, please contact your on-site contact persons or the caretaker directly. Details about your on-site contact person, including their email address, telephone number and office hours, will be provided to you before you arrive.

If the issue is not solved, you can always contact us, and we will try to find an amicable solution for all parties.

studierendenWERK and Studentendorf

You will receive an email with detailed information about the move-in procedure about two weeks before your rental date.

 

Neon Wood and The Student Hotel

Please clarify the move-in procedure directly with the landlord. In all cases you have to inform the administration about arrival time + day.

Please note that moving in is generally only possible from Monday to Friday during the day.

You will be informed by the landlord about the move-out procedure.


Rental Agreements for Exchange Students

The rental agreements between the landlord and the tenant are concluded for a limited and fixed period of time. It is not possible or negotiable for the tenant to terminate the rental agreement before the end of the rental period agreed upon in the rental contract. Students must therefore check their study period carefully before registering.

 

Subletting is not permitted.

Extensions or renewals of the tenancy agreement in Studentendorf Schlachtensee, at Neon Wood and at The Student Hotel are discussed directly between the tenant and the landlord and are possible subject to availability.

 

Extensions of the rental contracts at Studierendenwerk are not possible.

Guest researchers

This support is aimed exclusively at international visiting scholars (professors, postdocs) at Freie Universität who already hold a doctorate. For all other housing seekers (e.g. PhD students, Bachelor/Master students, interns, locals, guests from other universities or institutes) we provide lists of further housing offerors (see below).

Simply fill out this tenant questionnaire and send it to: accommodation-service@fu-berlin.de

You will receive rental offers by e-mail, if available.


* However, due to the very limited contingent of accommodation, suitable accommodation can not be guaranteed. Available accommodations will be assigned on a first-come-first-served basis and on a temporary basis.

If you would like to offer a room or an apartment, please send your exposé template by e-mail to: accommodation-service@fu-berlin.de


We kindly ask you to use our exposé templates here.

We would be very grateful for some photos of the accommodation, so that the potential tenants can get a better impression of this place.
After determining the suitability, we can include your rental offer in our database.
As soon as we have a suitable request, we will contact you and, if necessary, establish contact between you and the interested party. However, we can not guarantee successful renting.
Your offer won´t be publicly available on our website.

The Freie Universität Berlin does not have guesthouses.
A limited contingent of private housing and room offers are managed by the accommodation office.
The places are furnished and temporary available.

In addition, guest scientists of Freie Universität Berlin can request a discount on their booking at some partner hotels through us.

No. This service is free for both parties.

However, successful renting can not be guaranteed.

The landlords are responsible for the creation and content of the leases themselves.

The ERG Universitätsservice GmbH acts exclusively as an intermediary of the two parties.

For those who are looking for accommodation and could not find suitable accommodation with our service, we provide this list for an independent search.
If you have questions about the individual accommodation options in this list, please contact the owners directly.