The process management system aims to develop a shared understanding about the processes, interfaces, and responsibilities around quality management and to be a lasting knowledge repository that is available to all, independently of the individual persons involved.

Quality assurance procedures for teaching and education are described and visualized in a joint process with the relevant actors. Once these have been approved by the Executive Board, they are published across the university in the Teaching and Education Process Portal.

Regulated, documented processes promote a higher degree of compliance with agreed procedures and can also be easily amended if framework conditions change. This helps to ensure their high quality and thus plays an important role in quality management.

The Organizational Development team within the Division for Academic Affairs will be happy to help with any questions or suggestions you may have.