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Login, User Account

Your user account on the library portal Primo lists your requests for items, including hold requests, items ready for you to pick up, as well as items you have taken out on loan. Due fees, if applicable (for example overdue fines), and interlibrary loans requested or taken out by you are also detailed.

In order to see your user account and in order to request and reserve items or extend loan periods, you need to log in.

Data security is being improved in the systems used by Freie Universität libraries. From 2020, all passwords will be stored separately from all other user-account data. If you are not a student at Freie Universität, if your account existed before 2019, and if you have not changed your password in 2019 (all three conditions must apply), then your password has now been reset to the initial value. If your password has been reset and we have a valid e-mail address to contact you, then you have been informed accordingly. Thereby, we ensure continued library-account functionality for all Primo users as of 2020. Please observe the information concerning phishing e-mails in this context. If you have any questions, please turn to a Freie Universität library circulation desk.

To Primo account (Freie Universität Berlin)

To Primo account (Charité)

How to use the Library Login

FU Students
For logging in, Freie Universität students use their FU-Account (formerly: ZEDAT-Account).

Example Benutzername samplename
  Passwort assigned password, alterable on ZEDAT-Portal

Freie Universität Staff and External Users With Library Account
For logging in, the library card number serves as user number (Benutzernummer); the inital password (Passwort), as a rule, is your birth date in ddmmyy format + first letter of family name + exclamation mark.Please note: Letter case is relevant.

Example: Kim Sampleperson, born 5 Dec. 1976

Benutzernummer 1380E1401602
Passwort 051276S!

External users with an officially confirmed living address in Berlin or Brandenburg can take materials out on loan. Guests can use University Library materials in the Reading Room.

Charité Students and Charité Staff With Library Account
For logging in, the library card number serves as user number (Benutzernummer); the inital password (Passwort), as a rule, is your birth date in ddmmyy format + first letter of family name + exclamation mark.

Please note: Letter case is relevant.

Example: Kim Sampleperson, born 5 Dec. 1976

Benutzernummer HUCH02020201
Passwort 051276S!

Forgot your password?

Freie Universität students, please turn to the ZEDAT user services with all password problems. Other users, please turn to the circulation desk at any Freie Universität library.


How to change your password or PIN

Freie Universität students log in with their FU-Account credentials; they can change their passwords themselves on ZEDAT-Portal.

All other users change their passwords themselves as part of the personal settings in Primo.
Your password must be at least 8 characters long, and it must be different from your user name. Also, frequently used passwords are not allowed.

Please note: A PIN is needed for authentication at self-checkout machines, such as those at the Campus Library. Users can change their own PINs as part of the personal settings in Primo. For recently opened accounts, PINs are initially identical with users' postal codes.


E-mail address

E-mail notifications to Freie Universität students are always sent to the official Freie Universität e-mail addresses. Redirections to preferred e-mail addresses can be defined in the account settings on ZEDAT-Portal.

Other users please consult any Freie Universität library circulation desk for that purpose.

By entering your e-mail address, you can make sure that you receive relevant information without delay and comfortably by e-mail, and you will profit from the special service of reminder e-mails shortly before the end of loan periods.