What?
Help for women who have been raped, sexually abused, sexually assaulted, and/or sexually harassed; counseling available by phone or in person; legal advice from female lawyers; mobile counseling for refugee women
For whom?
Women, girls, and transgender people 14 years and older
Confidentiality?
Confidential
Languages?
German, English, Polish, Arabic, for other languages an interpreter can be provided
Wildwasser - Arbeitsgemeinschaft gegen sexuellen Missbrauch an Mädchen e.V.
What?
Wildwasser - Arbeitsgemeinschaft gegen sexuelle Missbrauch an Mädchen e.V. - is a registered non-profit association of women. In Berlin, it runs a counselling centre for girls in Friedrichshain.
For whom?
Girls and young women who have experienced sexual violence or feel threatened by it, mothers and other support persons, professional helpers
Confidentiality?
Confidential, anonymous upon request
Languages?
German
What?
Counseling in cases of sexualized violence, violence in relationships, but also violence experienced through government offices or on the streets; (multiple) discrimination, bullying, stalking, help finding therapists, doctors, and lawyers
For whom?
(Refugee) LGBT*I*Q (lesbian, gay, bisexual, trans*, inter*, queer) individuals with immigration history, people of color and black people, people who are affected by multiple discrimination due to disability, age, religion, beliefs, social background, etc., (elected) family members and friends of victims, professionals, advocates
Confidentiality?
Confidential, anonymous upon request
Languages?
Urdu, Punjabi, Turkish, Hebrew, Persian, German, English. Interpreters can be arranged for the following languages: German Sign Language, Arabic, Spanish, Portuguese, French, Georgian, and Russian
FRIEDA Counseling Center for Women
What?
Support in cases of stalking, including cyberstalking
For whom?
Girls and women who have been affected by stalking
Confidentiality?
Confidential
Languages?
German; English and French available upon request
Outpatient Clinic for the Protection against Violence
What?
Forensic medical assessment and documentation of visible injuries, for example, following domestic violence or injuries following sexualized violent crimes (treatment given in Charité’s rescue centers), experiences of violence on the job/at work; child abuse; optional counseling also available through Operhilfe e.V. (victim support association)
For whom?
Victims of (sexualized) violence
Confidentiality?
Confidential
Languages?
German, English
Hilfetelefon Gewalt Gegen Frauen - Helpline Violence against Women
What?
The nationwide helpline offers anonymous and free of charge counseling for women who have experienced violence and for individuals wanting to help someone who is experiencing violence. 24/7 support via online chat or by calling: 116 016. For people from all nationalities and with our without disabilities.
For whom?
Women who have experienced violence; individuals who want to help someone who is experiencing violence; staff and employees working with issues of violence
Confidentiality?
Confidential, anonymous
Languages?
German, English, Albanian, Arabic, Bulgarian, Chinese, Farsi, French, Italian, Kurdish, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Turkish, Vietnamese, German sign language
What?
Initial consultation by phone in cases of domestic violence, as well as counseling in person, personal accompaniment to court dates, help understanding bureaucratic questions
For whom?
Women who are experiencing or have experienced domestic violence; individuals who want to help someone who is experiencing domestic violence; staff and employees working with issues of domestic violence in their work at government offices and social institutions
Confidentiality?
Confidential
Languages?
German. Interpreters can be arranged for a large number of languages
What?
Information on legal steps, psychological counseling, help finding an apartment or referral to a women’s shelter
For whom?
Women affected by domestic violence
Confidentiality?
Confidential, anonymous upon request
Languages?
Persian, English, Hungarian, Romanian, and German. Interpreters can be arranged for other languages
bff: Federal Association of Rape Crisis Centers and Women’s Counseling Centers in Germany
What?
Counseling in person or by phone when dealing with any and all forms of (sexualized) violence, for example, violence in relationships or close social surroundings (“domestic violence”); rape, including rape in the context of war; trafficking in women and forced prostitution; sexual abuse in childhood and adolescence; sexual abuse in a therapeutic and counseling context; (sexual) harassment at work; bullying; stalking; digital violence; psychological violence; counseling in cases of pregnancy conflicts; referrals to other support services
For whom?
All women who are experiencing or have experienced sexualized, physical, and/or psychological violence
Confidentiality?
Confidential, anonymous upon request
Languages?
Depending on the individual counseling center, interpreters can be arranged for certain languages
Federal Antidiscrimination Agency
What?
Counseling in cases of discrimination or sexualized harassment, examining legal claims related to the General Act on Equal Treatment (Allgemeines Gleichbehandlungsgesetz – AGG), referrals to other support services, arbitration services if necessary
For whom?
Anyone who feels that they have been discriminated against (for example, due to their gender or sexual identity) and anyone who has questions about the General Act on Equal Treatment (AGG)
Confidentiality?
Confidential, anonymous upon request
Languages?
German, English, Arabic
Berliner Krisendienst - Help during a Crisis
What?
Help when experiencing psychosocial crises or acute mental and psychiatric emergency situations. 24/7. 9 Berlin offices. Support by phone, in the office and in acute situations in situ.
For whom?
People experiencing a crisis, their relatives or people otherwise involved and people dealing with others in crises
Confidentiality?
Confidential, anonymous upon request
Languages?
German, English, Arabic, Farsi, French, Polish, Russian, Romanian, Spanish, Turkish
What?
Support and personal care, accompanying to appointments with authorities and at the court. Providing legal security and financial support in crime-afflicted emergency situations. Helpline from 7 a.m. to 10 p.m. under the number: 116 006
For whom?
People affected by criminal acts, like, e.g., rape, domestic violence or cyberbullying
Confidentiality?
Confidential, anonymous
Languages?
German, English
AnDi - Berlin Antidiscrimination App
What?
AnDi is the Antidiscrimination App of the state of Berlin. It helps finding suitable antidiscrimination counselling services in Berlin. You can also report incidents of discriminination via this AnDi.
For whom?
Anyone in Berlin who feels that they have been discriminated against (for example, due to their gender or sexual identity) and anyone who has observed discrimination against others
Confidentiality?
Confidential and anonymous
Languages?
German, English, Arabic, Farsi, French, Russisch, Turkish