24. Who is my contact person if there is a problem with my accommodation?
If there is a problem concerning the accommodation itself (e.g. broken equipment), please contact your on-site contact persons or the caretaker directly. Details about your on-site contact person, including their email address, telephone number and office hours, will be provided to you before your arrival.
If an issue is not solved, you can always contact us, and we will try to find a solution for all parties.